The property consists of a hotel section rated 4* and apartments. Please note this when booking, as services may vary depending on the chosen offer and room.
The 4* rated section additionally offers air conditioning in rooms and room service. Please review the room descriptions and services carefully when booking.
The hotel day starts at 4:00 PM on the arrival day and ends at 11:00 AM on the departure day. Guests may be accommodated earlier or extend check-out time based on room availability and readiness status. Please always contact Reception to confirm such possibilities for the day.
On-site, we offer guests unguarded parking spaces. Parking is paid and must be booked in advance during stay reservation.
Parking rates:
Outdoor parking: 40 PLN / car / hotel day
Underground parking: 100 PLN / car / hotel day
Children up to 3 years stay free when sharing a bed with parents. They receive towels and meals according to the plan purchased by Parents/Guardians. We offer crib rental with bedding for an additional fee. Please note the limited number of cribs and book in advance. Prices for children aged 4–12 and 13–18 are listed in each offer.
Guests can enjoy buffet meals as part of the purchased offer:
- breakfast from 07:00 - 11:00.
- dinner from 16:00 to 19:00
Meal times may change.
We also offer an à la carte restaurant and a lobby bar.
In the 4-star section, guests can use room service. The menu and information are available via QR code in each room and through the hotel's app.
Housekeeping service is provided daily in the 4* section. Guests staying in apartments may purchase a one-time housekeeping service for 150 PLN. Cleaning includes: replacing towels left on the floor, taking out the trash, restocking toiletries and toilet paper, making the bed, and vacuuming.
The fee for your four-legged companion’s stay is 80 PLN per night. As part of the Pupil Welcome package, we’ll have a bed, bowls, and a surprise package ready in your room upon arrival; the surprise package includes a travel bowl, a toy, and waste bags. Payment must be made at the time of booking. Failure to declare your pet’s stay upon check-in will result in an additional charge of 500 PLN.
Due to the mountainous nature of Szklarska Poręba and the location of the property, winter road conditions may be challenging, especially with heavy snowfall and prolonged freezing temperatures. We recommend tire chains, especially for two-wheel-drive vehicles.
The Aquapark is open Sunday through Thursday from 9:00 a.m. to 9:00 p.m. and Friday through Saturday from 9:00 a.m. to 10:00 p.m. To ensure the comfort of all our guests, the Aquapark’s hours of operation have been divided into two shifts. Starting at 8:00 PM, the Aquapark is open only to adults 16 years of age and older.
